Honesty and integrity: She did what she said she was going to when she said she was going to do it and i feel as though she was not just there for a paycheck. Responsiveness: She responded well to all my call and when i needed to file paperwork. Local Knowledge: She was able to find exactly what i was looking for in a short amount of time. Negotiation: She was able to negotiate the price down to responsible rather than high, based on surrounding properties. Process Expertise: After negotiating i took my contract to an attorney just to verify, and we did not have to change one thing